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FAQs

Ques. Can I make payment online for any books purchase?
Ans. Yes, you can pay using any Debit/Credit Card, Net Banking, UPI etc.

Ques. Whether we can cancel order and payment will be refunded back to us?
Ans. Your request to cancel the order will be accepted only when the Books were not dispatched from our warehouse. Once, it is dispatched then the order will be not cancelled.

Ques. How much time it will take to get payment refund if my order is cancelled?
Ans. Payment will be refunded within 7-10 working days once request of order cancellation is accepted by us.

Ques. How much time it will take for the books to be delivered?
Ans. Normally, it will take 2-10 working days based on the delivery location. If it will be remote area then Books will be delivered through Speed/Registered Post and in this case delivery days may vary.

Ques. Whether I will get status on the Books Delivery?
Ans. Yes, you will be receiving the status mail for the every steps i.e Order placed, Order Dispatch, Supplier Tracking number, Order Delivered.

Ques. Do I need to pay Delivery Charges?
Ans. It may depends on the type of Books and Ordered amount. To avail free Delivery charges, you need to order the Books for atleast Rs. 500.

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